TERMS & CONDITIONS
CUSTOMER CARE
Our customers are the heart of what we do here at Fox and Quill Co. If you have any questions, queries or concerns that you can't find the answer for here please do not hesitate to reach out to us at foxandquillco@outlook.com or via direct message on our Instagram page @foxandquillco. We will get back to you as soon as possible and do our utmost best to resolve your concerns.
PRIVACY & SAFETY
We use an integrated payment system within our website, so we don't see or save any of your financial data! We will never share or disclose any of your private information. We will need to store your name, email address and postal address to fulfil your orders. This is the only private information we will ever need to store.
WHOLESALE INQUIRIES
We love sharing our natural, non-toxic products with as many fellow Australians as possible so we love it when we hear from wholesalers and potential new stockists. Please email us at foxandquillco@outlook.com to discuss our wholesale options.
Please note that we love how special and unique our products are and so we do not like to stock our products in too many places at once, and most certainly not at multiple locations within the same town. This may mean that a wholesale option might not be right at this time, but we are always open to put your business down on our waitlist if necessary.
PAYMENT METHODS
We accept Visa, Mastercard, AMEX as well as most major card companies. We also accept payments via PayPal and Afterpay!
If your preferred payment option isn't listed please feel free to contact us to enquire and we will do our best to assist you.